Frequently Asked Questions
Below are some of the questions with answers that are frequently asked about us.
What is The Secret Bowl Company?
The Secret Bowl Company (formerly known as Secret Bowl) is an E-Commerce website founded on the 27th of October, 2017 in Sacramento, CA. We specialize in an efficient, fast, and competitive delivery of hundreds of Famous Product Brands with Ease & Speed®.
How much is the delivery charge?
The delivery charge is only $9.99 per transaction/order. *delivery price will change overtime (inflation).
What are your hours of operation?
Monday - Sunday | 24- Hour Delivery Service
How fast will my ordered items get here?
Delivery time usually takes about 45 Minutes and in some cases, less than the 45-Minute Mark. Discounts are offered if standards were not met.
What are my order type options?
You may order online and pay with debit/credit card, place an order online and pay with cash; or call us at (916) 299-0066 to place an order. *phone number not in service anymore.
If my driver did a great job delivering, how would I tip?
Our delivery drivers are not required to be tipped. However, if customer satisfaction is high, they may tip our drivers with cash.
Can I get a refund?
Perishable and Non-perishable items can be refunded only if our goods were damaged upon arrival, passed by the best before date, or simply didn't meet your expectations. For more details, you may reach up to us via E-mail at info@SecretBowl.com or phone at (916) 299-0066. *phone number not in service anymore.
Where are you located?
We will be located in the San Jose, CA 95121. We do not have a physical location yet. Our startup company is in need of capital. *location may subject to change.
How would you describe Secret Bowl's service?
Our service is like a pizza delivery, but with a whole variety of foods, drinks, items, and goodies. Not to mention, faster than pizza delivery!
Why does your business only serve the San Jose area?
Eventually, as our startup begin to increase influence, a strategy for business expansion across the nation will be implemented through the means of franchising.
How often you guys will have deals and promotions?
Every month, as a matter of fact.
